Easily streamline
your guest
communication
Put customized guest messages on auto-pilot with personalized templates that incorporate name fields and personalized guest info, delivered based on guest actions such as check-in and check-out.
Intelligently
collect and own
guest data
Collect all important guest information prior to check-in. Use our guest arrival form to gather contact details, verify guests’ phone numbers, and receive a full guest list for active listings. Communicate with your guests to upsell extra services that can increase your revenue during each stay.
Improve your
response time & never
miss an inquiry
Send auto-replies to common Airbnb inquiries, automatically pre-approve guests based on chosen criteria, and boost your response rate to maintain Superhost status.
Automatically encourage
guests to leave reviews
Automatically submit reviews for guests, encouraging them to leave you a review in return. You can also send them review reminders to collect as many reviews as possible. Create custom templates or use our pre-written, suggested reviews.
Fine-tune your automated messages to respond to various scenarios — anything from a special welcome message, to last-minute guests, extra instructions for long-term stays, or offers for late check-out if the next day is available.
Our automated messages detect each guest’s native language. Prepare your templates in multiple languages and your guests will receive your message in their native tongue!
Communicate unique messages to your different audiences by setting custom messages for guests coming from Airbnb, Booking.com and Vrbo. Use smart tags to incorporate specific information from each listing, such as the door code, WiFi password, or property address.
Set auto-replies for various scenarios
Fine-tune your automated messages to respond to various scenarios — anything from a special welcome message, to last-minute guests, extra instructions for long-term stays, or offers for late check-out if the next day is available.
Speak the language of your guests
Our automated messages detect each guest’s native language. Prepare your templates in multiple languages and your guests will receive your message in their native tongue!
Send tailormade messages to each booking channel
Communicate unique messages to your different audiences by setting custom messages for guests coming from Airbnb, Booking.com and Vrbo. Use smart tags to incorporate specific information from each listing, such as the door code, WiFi password, or property address.
